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Contact Us

Sharma Complex, Pujarli, Shimla, Himachal Pradesh, 171013

Shipping Policy

Shipping Methods: We utilize trusted courier services like Blue Dart and Delhivery, along with reliable postal agencies, to ensure secure and timely delivery of your orders.

Processing Time: Orders are processed within 24 hours of payment confirmation, extending up to 36 hours during peak seasons or promotions. Our goal is to fulfill orders promptly to meet your expectations.

Shipping Rates: Enjoy the convenience of free shipping across India, regardless of the size of your order.

Domestic Shipping (within India): We deliver to addresses throughout India, with estimated delivery times typically ranging from 2 to 7 business days, depending on the destination.

International Shipping: Currently, we do not offer international shipping services. Our deliveries are limited to addresses within India.

Tracking Information: Upon shipment, you’ll receive a confirmation email with tracking details. You can monitor your package’s journey using the provided tracking number on the courier or postal service’s website.

Shipping Address: Please ensure accuracy when providing your shipping details during checkout. Orchards Box is not liable for delays caused by inaccurate or incomplete shipping information.

Shipping Delays: While we strive to adhere to estimated delivery times, unforeseen circumstances like natural disasters or logistical challenges may occasionally cause delays. We’ll promptly notify affected customers and keep them informed of their shipment’s status.

Delivery Attempts: Courier services typically make multiple delivery attempts. If unsuccessful, packages may be held at the courier’s local office or returned to Orchards Box. Note that repeated delivery attempts leading to product spoilage do not qualify for refunds.

Shipping Inquiries: For any questions about shipping, tracking, or delivery, please contact our customer service team at support@orchardsbox.com. We’re committed to addressing your concerns promptly.

Shipping Policy Updates: Orchards Box reserves the right to update this shipping policy as needed. Customers are encouraged to review it periodically for changes. By placing an order with us, you agree to adhere to the terms outlined in this shipping policy. If you have any queries or require assistance regarding shipping, feel free to reach out to us.